Ford Pass Not Working (Here Is The Solution!)

Ford Pass Not Working

Are you experiencing issues with your FordPass app remote start feature? Don’t worry; you’re not alone. Many Ford vehicle owners have encountered problems with the remote start function not working as expected.

In this comprehensive guide, we will explore the common causes of this issue and provide troubleshooting steps to help you resolve it.

Understanding FordPass and Its Remote Start Feature

FordPass is a mobile app developed by Ford that offers convenient remote access to your vehicle. With FordPass, you can start your car, unlock it, and access various vehicle information right from your smartphone.

The app is continually updated with new features and enhancements to provide an improved user experience.

Possible Causes of FordPass Remote Start Not Working

When your FordPass remote start feature stops functioning correctly, it can be frustrating. Several factors could contribute to this problem. Here are some common causes to consider:

1. Outdated FordPass App

An outdated FordPass app could be the culprit behind the remote start issue. Make sure you have the latest version of the app installed on your smartphone.

Check for updates in the Google Play Store or Apple App Store and install any available updates.

2. Device or User Error

Sometimes, the problem may not be with the app itself but with your device or user error. Ensure that your smartphone is functioning correctly and that there are no issues with your network connection. Restarting your phone or force-quitting the app can also help resolve minor glitches.

3. App Data and Cache Issues

Corrupted app data or cache can interfere with the proper functioning of FordPass. Try clearing the app’s cache and data on your smartphone.

This step will essentially reset the app and give it a fresh start. You may need to re-sync your vehicle with the app after performing this action.

4. Vehicle Battery Issues

A low vehicle battery can cause your FordPass remote start to fail. If your vehicle’s battery is weak, it may enter a deep sleep mode to conserve power, making it unable to respond to remote start commands. Consider testing your battery or seeking assistance from a certified Ford service technician.

5. Connectivity Issues

In some cases, connectivity problems can prevent the FordPass app from establishing a connection with your vehicle.

Make sure you have a stable internet connection or cellular data signal. If you’re experiencing issues in specific locations, it could be related to Wi-Fi or cellular network coverage.

6. Modem or Software Problems

Rarely, the issue may lie with the onboard modem or software of your vehicle. Check if your vehicle’s modem has a proper ESN (Electronic Serial Number) registered.

If it’s blank, it could indicate a faulty modem. In such cases, a software update or further diagnosis by a Ford certified service technician may be required.

Troubleshooting Steps to Fix FordPass Remote Start Issues

Now that we’ve identified potential causes, let’s delve into the troubleshooting steps to resolve FordPass remote start problems.

Step 1: Update the FordPass App

Start by ensuring that you have the latest version of the FordPass app installed on your smartphone. Check for updates in the app store and install any available updates.

Keeping the app up to date is essential to ensure compatibility and access to the latest features and bug fixes.

Step 2: Restart Your Phone or Force Quit the App

If you’re still encountering issues after updating the app, try restarting your phone or force quitting the FordPass app. This step can help resolve minor glitches or conflicts that may be affecting the app’s functionality.

Step 3: Clear App Cache and Data

If restarting your phone doesn’t solve the problem, consider clearing the app’s cache and data. This action will remove any corrupted files or settings that may be causing the remote start issue.

Note that clearing the cache and data will require you to re-sync your vehicle with the app.

Step 4: Test Your Vehicle’s Battery

If the remote start issue persists, it’s worth checking your vehicle’s battery health. A weak battery can prevent the remote start feature from working correctly.

You can either test the battery yourself or visit a Ford service center to have it checked by a professional.

Step 5: Check Connectivity and Network Settings

Ensure that you have a stable internet connection or cellular data signal when using the FordPass app. If you’re experiencing issues in specific locations, try connecting to a different network or using a friend’s mobile hotspot to rule out connectivity problems.

Step 6: Verify Modem and Software Status

If all else fails, check the status of your vehicle’s modem and software. Ensure that the modem has a valid ESN and consider updating the software if necessary.

If you’re unsure about these steps, it’s best to consult a Ford certified service technician who can diagnose and resolve any underlying issues.

Stay Connected to Your Ford Vehicle

While experiencing issues with FordPass remote start can be frustrating, following these troubleshooting steps should help you resolve the problem.

Remember to keep your FordPass app updated, check your device and network connectivity, and perform necessary resets or re-syncs as needed.

If you’re unable to resolve the issue on your own, don’t hesitate to reach out to a Ford service professional for assistance.

By troubleshooting and fixing the FordPass remote start problem, you’ll be able to enjoy the convenience and peace of mind that comes with remote access to your Ford vehicle. Stay connected and make the most of your Ford ownership experience!

Fixing Ford Pass Activation Issues: SYNC 4 vehicles unable to activate >> Check out the video below:


The FordPass app remote start feature offers convenience and control over your Ford vehicle, but it can encounter issues from time to time.

By understanding the possible causes and following the troubleshooting steps provided, you can resolve most remote start problems. Remember to keep your app updated, check your device and network connectivity, and seek professional assistance if needed.

With a working remote start feature, you can enjoy the comfort and convenience of starting your Ford vehicle remotely. Stay connected and make the most of your Ford ownership experience!

Steve P.

Steve is an automotive technician, technical writer, and Managing Editor. He has held a lifelong passion for cars, with a particular interest in cars like the Buick Riviera. Steve is based in Boise, Idaho.

Recent Posts

error: Content is protected !!