Nissan Carplay Not Working (Here Is How To Fix!)

Nissan Carplay Not Working

Have you ever wondered why Nissan carplay is not working and how to fix that? Well, we got you covered.

If you’re a proud owner of a Nissan vehicle with Apple CarPlay, you know how convenient it is to have seamless integration between your iPhone and your car’s infotainment system. However, like any technology, CarPlay can sometimes encounter issues that prevent it from working properly.

In this article, we will explore the most common reasons why Nissan CarPlay may not be working and provide you with seven effective fixes to get it up and running again.

1. Restart Your Infotainment System

One of the simplest and most effective fixes for many tech-related issues is to restart the device. The same principle applies to your Nissan’s infotainment system.

To do this, locate the power button on your car’s stereo and hold it down for about 10 seconds until the screen goes blank. After a few moments, the system will reboot, and you can try connecting to CarPlay again.

2. Update Your Infotainment System Software

Outdated software can often cause compatibility issues with CarPlay. To ensure that your Nissan’s infotainment system is running the latest software version, visit the official Nissan website and check for any available updates.

Follow the instructions provided to download and install the update onto a USB drive. Then, insert the USB drive into your car’s USB port and follow the on-screen prompts to update the system software.

3. Check your iPhone’s Compatibility

Before troubleshooting your Nissan CarPlay, it’s essential to verify that your iPhone is compatible with CarPlay.

Apple provides a list of compatible iPhones on their website, so make sure your device is on the list. If your iPhone is compatible, proceed to the next fixes.

4. Check Your iPhone’s Settings

Sometimes, the issue may lie in the settings on your iPhone. To ensure that CarPlay is enabled on your device, go to Settings > General > CarPlay.

Here, you should see a list of available vehicles to connect to. If your Nissan is not listed, try restarting your iPhone and reconnecting it to the infotainment system.

Additionally, check the privacy settings on your iPhone to ensure that CarPlay has the necessary permissions. Go to Settings > Privacy > CarPlay to review and adjust the settings accordingly.

5. Verify Your USB Cable Connection

CarPlay requires a physical connection between your iPhone and the car’s infotainment system via a USB cable. Ensure that the USB cable you are using is in good condition and not damaged.

Try using a different USB cable to see if the issue persists. Additionally, make sure that the USB port in your Nissan is clean and free from debris.

6. Reset Network Settings on Your iPhone

Resetting network settings on your iPhone can resolve connectivity issues between your device and your Nissan’s infotainment system.

To do this, go to Settings > General > Reset > Reset Network Settings. Keep in mind that this will delete saved Wi-Fi networks and Bluetooth connections on your iPhone, so you will need to reconnect to them afterward.

7. Contact Nissan Customer Support

If none of the above fixes work, it’s recommended to reach out to Nissan customer support for further assistance.

They may be able to provide you with specific troubleshooting steps or advise you on any known issues or updates related to CarPlay compatibility in your Nissan model.

Remember to provide them with specific details about your vehicle and iPhone model to help them diagnose the problem more accurately.


Apple CarPlay is a fantastic feature that enhances the driving experience by seamlessly integrating your iPhone with your Nissan’s infotainment system.

However, if you encounter any issues with CarPlay not working, the fixes mentioned in this article should help you resolve them.

By restarting your infotainment system, updating software, checking settings, verifying connections, and resetting network settings, you can get your Nissan CarPlay back up and running smoothly.

If all else fails, don’t hesitate to contact Nissan customer support for further assistance. Enjoy your seamless connectivity and enhanced driving experience with Apple CarPlay in your Nissan vehicle.

Steve P.

Steve is an automotive technician, technical writer, and Managing Editor. He has held a lifelong passion for cars, with a particular interest in cars like the Buick Riviera. Steve is based in Boise, Idaho.

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